What ethical responsibility did Dennis Gehagan violate when he shared client inspection details with a colleague?

Sharing client inspection details with a colleague constitutes a violation of confidentiality, which is central to maintaining trust in the client-insurer relationship. Confidentiality refers to the ethical obligation that insurance producers have to protect sensitive information about their clients and not disclose it without the client's consent. Upholding client confidentiality ensures that personal and proprietary information is treated with utmost care, thereby fostering a secure environment where clients feel comfortable sharing sensitive data.

When Dennis Gehagan shared details without proper authorization, he disregarded this fundamental principle, potentially compromising his clients' trust and exposing them to risk. Maintaining client confidentiality is crucial, as it not only aligns with ethical standards but also supports compliance with regulatory requirements regarding privacy. This emphasizes the importance of understanding and adhering to ethical responsibilities in the insurance field to maintain professional integrity and protect clients' interests.