Which practice is essential for maintaining ethical standards in an insurance agency?

Providing ongoing training and education is essential for maintaining ethical standards in an insurance agency because it ensures that agents are informed about the complexities of insurance products, industry regulations, and ethical practices. This training helps agents understand their responsibilities to clients and the importance of transparency, integrity, and professionalism in their dealings.

Continuous education fosters a culture of ethical awareness and compliance, equipping agents with the knowledge they need to make informed decisions and to act in the best interests of their clients. It also helps to discourage unethical behavior and promotes a commitment to high standards, thereby building trust and credibility within the agency and with clients. In an industry where misinformation can lead to severe consequences, ongoing training is crucial for ensuring that agents remain ethical and accountable in their roles.